Terms and Conditions
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Terms and Conditions
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Please read the Terms and Conditions of DiscoverInternships.com, operated by World Careers Incorporated (WCI) and its subsidiaries, carefully before submitting your online application. By submitting your application, you confirm your acceptance of, and agree to be bound by the following DiscoverInternships.com Terms and Conditions of Service:
Definitions
- All prices referenced are in US dollars.
- All timing referred to in these terms and conditions is based on US Eastern Standard Time (EST).
- ‘WCI’ refers to World Careers Incorporated.
- ‘Student’, ‘Intern’ and ‘Volunteer’ refers to the applicant of WCI who has applied to participate in one of our programs.
- ‘Independent Local Team’ refers to the local staff who facilitate the volunteer program in the chosen country.
- The ‘discoverinternships.com website’ refers to www.discoverinternships.com.
Acceptance onto a Program
WCI reserves the right to reject any application. The applicant certifies that all information provided to WCI relating to their personal background, qualifications, experience, medical history, and current state of health is accurate and truthful, and that no information relating to the aforementioned areas is withheld. WCI accepts no liability for errors or omission of information provided by the applicant. Every applicant is required to review and sign WCI’s Release & Waiver and Code of Conduct forms prior to starting their program. The Independent Local Team may have an additional Release & Waiver form and/or Code of Conduct that is specific for their program, which the applicant will be required to review and sign at orientation.
WCI and the Independent Local Team reserve the right to remove a volunteer from their program, without entitlement to refund or compensation, if it becomes apparent that untruthful, inaccurate, or incomplete information was provided by the volunteer in their application or through communications with WCI staff, or if relevant information was withheld, or for any other reason by giving notice to the volunteer.
Travel and Documentation
All applicants are solely responsible for arranging and paying for their own travel to and from the program destination, as well as any local transport costs not specified as being included in their program fee. It is also the responsibility of the applicant to obtain and carry all necessary documentation such as health insurance coverage, visas and passports, when traveling abroad. While we may provide advice and guidance to the applicant in regards to the required travel documentation, World Careers Inc. is not responsible for the accuracy of its advice or providing or obtaining any supporting documents necessary for the participant’s travel needs, such as visas, medical certificates, or travel permits. Applicants are responsible for ensuring their travel documents are up to date and valid for travel.
Insurance
Travel insurance that includes overseas health insurance cover is mandatory for each applicant, and the applicant must purchase this prior to departing on the trip. The applicant is solely responsible for evaluating and determining the type, extent, and levels of any insurance coverage they need or desire for their planned travel period. This must cover their entire travel duration.
Registration Fees
Payment of the Registration Fee confirms a applicant’s place in one of WCI’s volunteer programs, subject to acceptance, availability, and WCI’s discretion.
Registration fees are not transferable to other persons.
WCI offers different levels of pricing for applicants to choose from when they register for a program (each an Option). Each Option has different terms and conditions relating to flexibility and refunds of a volunteer’s fees. The current Options available, and the specific Terms applicable to each Option are set out on the Terms and conditions of WCI Registration and Program Fees page of the discoverinternships.com website.
WCI may, at its sole discretion, offer custom Options to a applicant or group and terms agreed to in any custom Option will apply to that applicant or group, instead of the Options set out on the discoverinternships.com website. WCI reserves the right to revise the terms of any Registration Fee Options it offers, including the fee amount, at any time. WCI may offer new Options at any time. All revisions to Registration Fees Option terms will be made via the discoverinternships.com website. Revisions are not applicable to applicants who have already submitted their Registration Fee payment before the revisions are due to take effect.
All registration fee payments attract a non-refundable 5% transaction fee to cover international banking fees. International wire transfer payments attract a minimum fee of $75.
Program Fees
Participation in a volunteer program requires full payment of the relevant Program Fee as set out on the discoverinternships.com website. WCI reserves the right to revise Program Fees at any time and any fee revisions will be made public via the discoverinternships.com website. Program Fee revisions will not apply to participants who have already registered, unless the participant makes a change to their program details after the Program Fee revisions have taken effect. The specific Terms applicable to Program Fees are set out in the Terms and Conditions of Discover Internships Registration and Program Fees page of the discoverinternships.com website.
Program Fees are due no later than 45 (forty-five) days prior to the beginning of the volunteer’s program placement. Failure to make this payment can result in a loss of applicant placement with no refund of Registration Fee. All Program Fees and payments for additional services attract a non-refundable 5% transaction fee to cover international banking fees. International wire transfer payments attract a minimum fee of $75.
Program Fees include accommodation for the duration of the volunteer program. No compensation or refund will be offered should a volunteer independently choose alternative lodging.
Groups
Volunteers traveling as part of a group may be offered the option to have their application and registration managed centrally by a nominated Group Administrator.
In this situation, each volunteer agrees that the Group Administrator may accept these Terms & Conditions on their behalf and that they have given their permission for the Group Administrator to submit their personal information and documentation to WCI on their behalf as part of their application.
WCI accepts no liability for errors or omission of information provided to us by the Group Administrator.
All groups of eight or more volunteers that require support from WCI’s Group Support team must agree to be bound by the specific Terms for managed groups as set out in the Discover Internships Terms and Conditions for Managed Groups page of the discoverinternships.com website.
Where a group of eight or more people is volunteering with Discover Internships, the group leader must register ahead of other group members in order to secure the group’s start dates and plans. Group members must then apply and register no less than sixty days before the program starts. Group members who register less than sixty days before the program start date may be excluded from the program, unless approved by Discover Internships. Program Fees and fees for additional services for each group member must then be paid no later than thirty days before the program starts. Where a group has requested additional services such as tours as part of their itinerary, all cancellations and refunds are subject to the terms of the providers of these additional services.
Add-ons
Any additional in-country activities or upgrades booked and paid for through Discover Internships in addition to the volunteer’s Program, including extra or different accommodation, lessons, courses, courses and transcripts for academic credits, excursions, experiences, transportation, and tours are deemed “Add-ons”.
If cancelled, Add-ons are non-refundable once payment has been made but may be held as a credit on a case by case basis depending on the cancellation terms of the local Add-on provider.
Program Cancellation
Should a volunteer be registered on a program that is subsequently closed, withdrawn, or otherwise made unavailable by Discover Internships prior to their scheduled start date, the volunteer may elect to:
- Change to a different program free of charge, subject to availability and the payment of any incremental fee should the new program’s fee be higher than the original program’s fee. No refund will be paid if the new fee is lower than the original fee.
- Retain the full value of all fees paid as a credit in their name for up to twelve (12) months from the earliest registered program start date.
- Accept a refund, subject to Discover Internships’s standard refund policies.
Discover Internships’s maximum liability in all situations will be the fees paid to Discover Internships by the volunteer. No compensation will be given for any other costs incurred by the volunteer in relation to the program, such as flights.
Payments & Refunds
All Discover Internships fees are priced in US Dollars (USD). Where a volunteer elects to make payment in a different currency, the conversion rate applied on payments and any eligible refunds will be based on the exchange rate charged by our payment provider (plus a conversion fee) at the time the payment or refund is processed. Therefore, in situations where the original payment is fully or partially refunded, the actual amount refunded in the volunteer’s chosen currency may be less than the original payment amount. Refunds will not exceed the original amount paid.
Payments made using a credit can only be refunded as a credit (where eligible). No cash refunds will be made for payments made with a credit. International banking transaction fees are non-refundable in all circumstances.
No refunds will be paid to any volunteer who has been provided with a participation verification letter for the purpose of fundraising, requesting a visa, or obtaining an academic credit.
Discover Internships Rewards & Ambassador Programs
Volunteers who have completed one or more Discover Internships programs are automatically enrolled into the Discover Internships Rewards and Discover Internships Ambassador programs. These offer discounts and referral rewards for volunteers who refer a friend or family member to volunteer with Discover Internships, as well as discounts off Registration Fees for subsequent bookings. The specific Terms applicable to the Discover Internships Rewards and Discover Internships Ambassador programs are set out in the Discover Internships Rewards & Ambassador Programs Terms and Conditions page of the DiscoverInternships.com website.
Personal Risks
The volunteer acknowledges and accepts the responsibilities and risks associated with their choice to travel to, temporarily reside in, and provide volunteer services in a foreign country. Such travel and volunteer work can be hazardous and involves a certain degree of risk, inherently dangerous activities and personal perils to the volunteer, both foreseen and unforeseen, all of which are fully accepted by and solely assumed by the volunteer. Therefore, Discover Internships, including any and all of its employees, managers, directors, shareholders, host families and Independent Local Teams (together, the “Discover Internships Related Parties”), is not liable and disclaims all liability, to the maximum extent permitted by law, for any loss or harm the volunteer or associates may suffer, including but not limited to loss caused directly or indirectly by:
- Personal injury;
- Emotional injury;
- Death;
- Illness, disease or pandemic;
- Damage to or loss of property;
- Natural disasters;
- Hostage situations; or
- War or terrorism.
In the event of a suspected or potential outbreak of any infectious disease on the program, among close contacts, or in locations recently attended by the volunteer then the volunteer agrees to undertake any testing required at their own cost. Should the volunteer refuse to undertake such testing, the Independent Local Team is entitled to dismiss the volunteer from the program and remove them from their accommodation at any time without refund, and put in place other measures to protect the health of other volunteers and the local community.
Non-discrimination
Discover Internships strictly adheres to a non-discrimination policy of not denying any person access to, or participation in or the benefits of, or be discriminated against in any service, program, course or facility on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, pregnancy, marital or parental status, physical condition or developmental disability. Volunteers will only be advised against participating on a volunteer program if it poses a risk to their safety as a result of local cultural attitudes or if the physical environment and/or program activities are not suitable for the volunteer based on the information they have provided to us.
Discover Internships volunteers must agree to abide by this non-discrimination policy and accept that any evidence of discrimination by the volunteer in any form will result in instant dismissal from the program with no refund.
Under 18 Volunteers
Volunteers who participate in an Discover Internships volunteer program prior to turning 18 years old are required to submit to Discover Internships a signed consent from their parent or legal guardian(s) before Discover Internships can process their registration and secure their place on the program.
The Under-18 Volunteer is not entitled to participate in the program unless their parent or guardian has validly executed the consent form and any project-specific requirements of Discover Internships or the Independent Local Team as a copy of this is on their profile.
The Under-18 Volunteer and their parent/guardian each acknowledge that whilst on a volunteer program, it is the Under-18 Volunteer’s responsibility to make all reasonable efforts to avoid any activity, environment, object or substance that may have an adverse effect on the Volunteer’s health or well-being.
If the Under-18 Volunteer fails to comply with the Code of Conduct or other risk mitigation provisions, Discover Internships reserves the right to withdraw the Under-18 Volunteer from the program at any time, when such action is reasonably determined by the appropriate Discover Internships or Independent Local Team staff representative to be in the best interests of the health, safety, and general welfare of the program, other participants or of the individual participant. Expulsion of the Volunteer is not subject to appeal. Withdrawal of the Volunteer from the program will be at the Volunteer’s and/or Parent/Guardian’s expense without any right to a refund. All program participants acknowledge that they will be responsible for their own actions at all times. Participants will be required to sign a behavior contract during their program orientation.
To the maximum extent permitted by law, the Under-18 Volunteer and their parent/guardian release Discover Internships from any claim, suit, action or proceeding in respect of the removal, and/or entering, of the Under-18 Volunteer from or into the program in accordance with this Agreement.
Volunteer Behavior
The volunteer agrees to comply with the expectations and standards of behavior outlined in Discover Internships’s Code of Conduct and any additional Code of Conduct required by the Independent Local Team. Discover Internships and the Independent Local Team reserve the right to dismiss a volunteer from the program at any time without refund, in the event that these Terms and Conditions or the Code of Conduct are breached.
Discover Internships reserves the right to notify the emergency contact appointed by the volunteer, and also the volunteer’s education institution or employer if traveling under its oversight, in the event that the volunteer is dismissed from the program or in other circumstances deemed appropriate by Discover Internships.
Discover Internships’s Certificate of International Volunteer Service is conditional upon the volunteer’s good behavior on the program and will not be provided to any volunteer who has received a complaint during their program from the local team, placement team, host family, local community, or law enforcement officials.
Drug and Alcohol Use
The volunteer must abide by the rules put in place by the Independent Local Team, volunteer placement institution, and the host family in regards to alcohol consumption. Drug use (unless prescribed by a doctor) is strictly prohibited and will result in instant dismissal from the program with no refund.
Child and Vulnerable Adult Protection Policy
All volunteers must pass a background check prior to participation on any Discover Internships program.
Volunteers must read and adhere to the Discover Internships Child Protection Policy and agree to follow all procedures contained within it. If at any time the volunteer fails to follow the guidelines set forth by the Discover Internships Child Protection Policy, they understand that their volunteer program may be terminated by Discover Internships or the Independent Local Team and further appropriate action will be taken, with no entitlement to any refund.
Indemnity
The volunteer agrees to indemnify and hold harmless Discover Internships and all Discover Internships Related Parties from any and all losses or liability they may suffer arising directly or indirectly out of, or in connection with, the volunteer’s participation in the program and any additional activities purchased through Discover Internships, including but not limited to the volunteer’s travel, temporary residence in their chosen destination, and the undertaking of volunteering or tourism activities.
Limitation of Liability
WCI provides a service connecting volunteers to the Independent Local Team. You agree that Discover Internships is not liable for any actions or omissions of the Independent Local Team.
Despite anything else in this agreement, our liability in connection with this agreement, whether in contract, negligence, statute or otherwise, is limited in all respects to the total amount of Fees paid by you to us under this agreement for the specific volunteer program on which the loss or damage was suffered.
We are not liable for any Consequential Loss whether caused by our breach of contract, negligence, breach of any statutory duty or otherwise, suffered by you in connection with this agreement.
To the full extent permissible at law, all representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties and guarantees, are excluded.
Privacy Policy
Discover Internships and the volunteer agree to the conditions laid out in the Privacy Policy.
Photographs and Videos
Any photographs, images or videos provided to Discover Internships by a volunteer before, during or after their Discover Internships trip will be deemed to have been provided with a non-exclusive licence and consent for Discover Internships to edit and use these photographs, images or videos for the purpose of marketing and promoting its volunteer programs online and in printed materials in perpetuity without entitlement to any payment or royalty.
Discover Internships reserves the right to use any feedback or reviews provided or shared by volunteers for marketing and promotion purposes.
Miscellaneous
This website is presented solely for the purpose of promoting Discover Internships services and those of the Independent Local Teams. This site is controlled and operated by Discover Internships from its offices in Florida. Discover Internships makes no representation that materials in the site are appropriate or available for use in other locations.
Those who choose to access this site from other locations do so on their own initiative and are responsible to the extent local law is applicable.
Discover Internships does not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of the materials in this site or the result of their use.
Discover Internships reserves the right to change these Terms and Conditions or the services it offers from time to time.
Force Majeure
Discover Internships has no liability for any lack of performance, unavailability or failure of the services or its website, or for any failure of Discover Internships to comply with these Terms and Conditions, where the same arises from any cause reasonably beyond the control of Discover Internships.
Governing Law
These Terms and Conditions and the service provided pursuant to these Terms and conditions will be governed by the laws of Florida and the parties submit to the non-exclusive jurisdiction of the Florida Courts.